Returns will only be eligible for regular priced items.If you are less than thrilled with your purchase, we are happy to accept returns. To return, send us an email at email@example.com within 3 days of receipt of delivery to let us know that you would like to initiate a return. All products are held liable under our 3 day return/refund policy. After the 3 days all items are considered FINAL SALE. This means the item must be shipped back to us within the 3 day period, meaning you must ship the item out but it does not need to arrive within 3 days. Please note we do not provide shipping labels and outbound shipping fees from the original order are not refundable.
Please include your order number in the email. All merchandise must be approved via email upon a return or refund. The merchandise needs to be in sellable condition, this means it must be unworn, in original packaging with tags attached. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
Once you have been approved for a return, you must send us back the merchandise with a tracking number. We are not responsible for lost or stolen packages. Please ensure that the item is well packaged and protected when sent back. Items that are not returned in the same condition as purchased may be subject to additional fees.
Once received, you will be refunded in full to your original form of payment with the shipping fee deducted from the final return, please allow 3-5 for the funds to process.
SALE ITEMS: All sale items are FINAL SALE.
For any questions or issues please email us at Info@Varenneofficial.com
PAYMENT: All major credit cards, debit credit cards and Pay Pal are accepted.
CURRENCY: All currencies are calculated in USD.
SHIPPING & TRACKING: Once your order is ready to be shipped you will be provided with an email notification. The email will contain your Tracking #. The Tracking # will allow you to track your package directly on: USA & International: www.dhl.com
PROCESSING TIME: Orders typically ship out the next business day. Orders placed Friday-Sunday will ship out on Monday.
SHIPPING RATES, TIME PERIODS & DESTINATIONS:
Our warehouse is based in Toronto, Canada. All orders will be shipped from Toronto.
Express Domestic Shipping Within Canada is $7 (Includes Tracking & 1-5 Business Day Delivery Time)
Express Worldwide Shipping to the US is $10 (Includes Tracking & 1-2 Business Day Delivery Time, and Up to 3 Business Day Delivery Time to Hawaii)
International Worldwide Express is $18 (Includes Tracking & 2 Business Day Delivery Time)
International Worldwide Express is $20 (Includes Tracking & 3 Business Day Delivery Time)
International Worldwide Express is $25 (Includes Tracking & 3 Business Day Delivery Time)
TAXES & DUTIES: Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. Duties and taxes on international shipments will be billed automatically to the recipient.
CONTACT: If you have any questions or concerns please contact us at Info@VarenneOfficial.com or you may submit a form below, we will get back to you in 1- 2 business days.